10 general skills or competencies (Job family competencies) for Employee Relations Director
Skill definition-Promoting a seamless flow of information throughout our business to align the employees' performance with the company's objectives.
Level 1 Behaviors
(General Familiarity)
Documents the elements of effective internal communications strategies.
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Level 2 Behaviors
(Light Experience)
Supports the relevant directors in implementing effective communications strategies across our organization.
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Level 3 Behaviors
(Moderate Experience)
Partners with the business leadership communications team to ensure the performance of internal activities.
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Level 4 Behaviors
(Extensive Experience)
Facilitates continuous communication to develop and maintain a strong network of partnerships.
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Level 5 Behaviors
(Mastery)
Promotes best practices for internal communications to share information across your organization.
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Skill definition-Applying techniques and processes in examining and evaluating raw data to derive conclusions to support business decision-making.
Level 1 Behaviors
(General Familiarity)
Lists the steps on how to run and develop data analytic models.
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Level 2 Behaviors
(Light Experience)
Identifies opportunities for data analytics process improvement and automation.
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Level 3 Behaviors
(Moderate Experience)
Uses data analytics for all reporting to meet user requirements.
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Level 4 Behaviors
(Extensive Experience)
Performs data quality audits to ensure compliance with custom analytic deliverables.
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Level 5 Behaviors
(Mastery)
Keeps up-to-date on emerging technology trends in data analytics to apply in our organization.
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9 soft skills or competencies (core competencies) for Employee Relations Director
Skill definition-Managing and prioritizing resources and workloads by creating well-organized plans to attain organizational goals and objectives.
Level 1 Behaviors
(General Familiarity)
Explains the importance of planning and organization in building a good working environment.
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Level 2 Behaviors
(Light Experience)
Identifies key implications of ineffective planning and organization that affects decision-making.
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Level 3 Behaviors
(Moderate Experience)
Leverages key performance indicators to measure progress completion against performance metrics.
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Level 4 Behaviors
(Extensive Experience)
Manages the planning and sequencing of activities to create well-planned schedules and achieve goals on time.
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Level 5 Behaviors
(Mastery)
Establishes standards for planning and organization processes to align efforts with business goals.
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Skill definition-Resolving all disagreements and confrontations at the individual, group, or situation level.
Level 1 Behaviors
(General Familiarity)
Describes interests and motivation in other parties to better resolve conflicts.
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Level 2 Behaviors
(Light Experience)
Acts calmly and rationally in conflict situations with empathy and self-detachment.
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Level 3 Behaviors
(Moderate Experience)
Demonstrates good judgment in deciding when to involve a third party.
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Level 4 Behaviors
(Extensive Experience)
Aligns personal and organizational values with conflict management tenets in mind.
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Level 5 Behaviors
(Mastery)
Creates a climate where disagreement is regarded as healthy and resolvable.
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Summary of Employee Relations Director skills and competencies
There are 0 hard skills for Employee Relations Director.
10 general skills for Employee Relations Director, Internal Communications, Data Analytics, Diversity and Inclusion, etc.
9 soft skills for Employee Relations Director, Planning and Organizing, Conflict Resolution, Coaching Others, etc.
While the list totals 19 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Employee Relations Director, he or she needs to be an expert in Planning and Organizing, be an expert in Conflict Resolution, and be an expert in Coaching Others.